Ideal Living Support Agent
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Recent activity by Ideal Living Support Agent-
How do I register my Superthotics?
You can register your product here
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We'd love to hear from you! You can contact us by calling: 1-800-205-7445 Monday through Friday between the hours of 5 AM and 4 PM PT, Saturday between the hours of 7 AM and 3 PM PT. Or by email at cs@superthotics.com
You can contact us anytime by calling:1-800-205-7445Monday through Friday between the hours of 5 AM and 4 PM PT,Saturday between the hours of 7 AM and 3 PM PT Or contact us by email at c...
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30-Day Money Back Guarantee
We hope that you'll love your Superthoitcs experience but in the event, you need to return them, our Superthotics are backed by our unconditional 30-Day Money Back Guarantee.If, within 30 days of r...
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How do I track my order?
All tracking information is sent via email as soon as it has been shipped. You may also reach out to our Customer Support team at cs@superthotics.com or 1-800-205-7445.
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What do I do if my address is wrong or incomplete?
If your package is returned to us due to an incorrect or incomplete address, please email us at cs@superthotics.com. We are not responsible for the loss of your order if the address provided at c...
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How long does shipping take?
The USPS handles all outgoing shipments of Walkfit Platinum. Shipping takes about 5-7 business days on average. Walkfit Platinum can be shipped to all US states – an additional surcharge outside ...
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What do I do if my order is lost or delayed?
A package or delivery is considered lost after it has been in the postal system for a period of 15 business days for US orders and 21 business days for international orders. We cannot take respon...
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What Superthotics return policy?
We hope that you'll love your Superthoitcs experience but in the event, you need to return them, our Superthotics are backed by our unconditional 30-Day Money Back Guarantee. If, within 30 days o...
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Do you ship internationally?
At this time, we are only shipping to US and Canada customers. Please check back in the future for additional international shipping. Superthotics can be shipped to all US states – an additional ...
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How does your sizing work?
You simply pick the gender (men's or women's) and size of whatever shoe size you normally wear. If you are between sizes, we recommend sizing up to the next size range. Please send us a message at ...