Ideal-Living-Support-Agent
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Activity overview
Latest activity by Ideal-Living-Support-Agent-
Ideal Living Support Agent created an article,
How do I register my Superthotics?
You can register your product here
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Ideal Living Support Agent created an article,
We'd love to hear from you! You can contact us by calling: 1-800-205-7445 Monday through Friday between the hours of 7 AM and 4 PM PST, Saturday between the hours of 7 AM and 3 PM PST. Or by email at cs@superthotics.com
You can contact us anytime by calling:1-800-205-7445Monday through Friday between the hours of 7 AM and 4 PM PST,Saturday between the hours of 7 AM and 3 PM PST Or contact us by email at c...
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Ideal Living Support Agent created an article,
30-Day Money Back Guarantee
We hope that you'll love your Superthoitcs experience but in the event, you need to return them, our Superthotics are backed by our unconditional 30-Day Money Back Guarantee.If, within 30 days of r...
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Ideal Living Support Agent created an article,
How do I track my order?
All tracking information is sent via email as soon as it has been shipped. You may also reach out to our Customer Support team at cs@superthotics.com or 1-800-205-7445.
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Ideal Living Support Agent created an article,
What do I do if my address is wrong or incomplete?
If your package is returned to us due to an incorrect or incomplete address, please email us at cs@superthotics.com. We are not responsible for the loss of your order if the address provided at c...
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Ideal Living Support Agent created an article,
How long does shipping take?
The USPS handles all outgoing shipments of Walkfit Platinum. Shipping takes about 5-7 business days on average. Walkfit Platinum can be shipped to all US states – an additional surcharge outside ...
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Ideal Living Support Agent created an article,
What do I do if my order is lost or delayed?
A package or delivery is considered lost after it has been in the postal system for a period of 15 business days for US orders and 21 business days for international orders. We cannot take respon...
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Ideal Living Support Agent created an article,
My product is damaged, who do I contact?
If your package arrives with a product that has been damaged during shipping, please email us a photo of the damaged item to cs@superthotics.com and our Customer Support team will be happy to he...
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Ideal Living Support Agent created an article,
How do I cancel my order?
If you would like to cancel an order, please reach out to our Customer Support team as soon as possible at cs@superthotics.com or 1-800-205-7445. Please note, to ensure our customers receive their...
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Ideal Living Support Agent created an article,
What Superthotics return policy?
We hope that you'll love your Superthoitcs experience but in the event, you need to return them, our Superthotics are backed by our unconditional 30-Day Money Back Guarantee. If, within 30 days o...