Ideal Living Support Agent
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Recent activity by Ideal Living Support Agent-
The Superthotics Walk Away the Pain Guarantee
Try your Superthotics for a full 30 days. If you don’t have better mobility and less pain, simply send them back for a full refund of your purchase price (less shipping and processing).Return to:...
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How do I cancel my order?
If you would like to cancel an order, please reach out to our Customer Support team as soon as possible at cs@superthotics.com or 1-800-205-7445. Please note, to ensure our customers receive their...
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What are the Superthotics made out of?
The Superthotics are made up of hypoallergenic plastics polymers for the orthotic all around, and made of Thermoplastic Elastomer (TPE) for the heel cup.
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My product is damaged, who do I contact?
If your package arrives with a product that has been damaged during shipping, please email us a photo of the damaged item to cs@superthotics.com and our Customer Support team will be happy to he...
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Will Superthotics work for flat feet?
Yes. If you have flat feet, you need proper arch support, which is one of Superthotics' main features. In addition to using our customizable Biodynamic Balance Inserts to keep your arches from coll...
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Can Superthotics be worn if you have Diabetes, or other chronic foot pain?
If you are a diabetic, suffer from chronic foot pain, persistent joint problems, have numbness in your feet or circulation problems, check with your physician before wearing Superthotics. Approval ...
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How long will my Superthotics last?
While everyone's frequency of usage may be different, Superthotics isn't like those flimsy drugstore inserts. Superthotics is precision-molded with the same type of high-tech polymers as costly p...
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Does Superthotics work in all shoes (including heeled shoes)?
Superthotics works with most shoe types where the orthotic can be enclosed, including certain heeled shoes. However, Superthotics will not work well in open sandals, high-heeled stilettos, or any o...
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If I order more than one pair of Superthotics, will it come with its own set of Biodynamic Balance Inserts?
Absolutely! Each pair of Superthotics comes with its own set of low, medium and high Biodynamic Balance Inserts for each foot. That means you will get a set of low, medium and high inserts for your...
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How do I know which Biodynamic Balance Insert level is right for me?
There are 3 levels of inserts provided with each pair Superthotics that correct for different levels of pronation in your feet. To determine which is best for you, try out each of the levels and se...